What is the Online Portal?
The customer Online Portal is designed with you in mind, once logged in using your policy number you’ll be able to view your policy as well as make a claim.
How do I register for an account?
Simply click on the button below that matches with your policy type. This will take you to the login screen. If you have an account, simply use your login details to continue. If you do not have an account, click on ‘create new account’ and follow the on-screen instructions. You will need your policy number to register, this can be found in your policy documents.
If you can’t find your policy number please check our FAQs.
Unfortunately, some of our brands that have been re-branded to Purely Pets do not have access to the portal, if your policy number does not start with any of the prefixes mentioned here, please check our FAQs.
My policy number begins with 'PDH' or 'PDU' and I was previously a PDSA customer
My policy number begins with 'PAW' and I was previously a Paws and Claws customer
My policy number begins with 'PUR' or 'PUP' or 'PPU'
What if you don’t want to, or can’t use the portal?
This is absolutely fine, please check our FAQs.
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