24/7 veterinary advice

Speak to a Vet

  • Unlimited support
  • 24/7 video consultations
  • Download the JOII app
  • Friendly experts
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Pet symptom checker, pet treatment plans and video consultations all included in your policy with us…

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We know how much your furry family members mean to you and the importance of their health and wellbeing. That’s why we’re so excited to have teamed up with Joii to offer you stress free expert vet care, whenever you need it.


Joii puts expert vet care in the palm of your hand with 24/7, 365 days a year access at your fingertips, in the comfort of your own home. Empowering you to access advice and treatment with qualified vets whenever you need them. You can use Joii to check your dog or cat’s conditions in the smart symptom checker or even join a personalised nurse clinic for preventative advice. All Joii vets are fully qualified and are there for you any time of day.

Download the Joii app

Why Choose Joii?Joii App Image 2

Get closer to pet care with unlimited vet access

  • Save time and hassle
  • Reduce stress for you and your pet
  • No need to book a consultation, just take your turn in the queue and be ready
  • Get swift and qualified vet care
  • Round the clock access

Download the Joii app

Features and Benefits

Unexpected problems pop up from time to time. And when they do, you want a trusted resource to give you answers to put you are ease. Joii’s pet symptom checker has been developed by vets, and is here to help you get answers.

  • Spot problems early
  • Get peace of mind
  • Know when to seek help
  • Get vet recommended treatments
  • Built by vets for pets and owners

Prevention is often better than a cure and cheaper too. Learn how to keep your pet happy and healthy with tailored advice on weight, travel, dental care, and puppy, kitten or aging issues.

  • Tailored weight and diet checks
  • Assess teeth and gums
  • Check fleas, worm and ticks
  • Seek behavioural advice
  • Grooming tips
  • Looking after older pets

Sometimes you just have a question or are looking for advice, Joii have have got this covered too!


FAQs Pet Advice

Take a look around the vet-recommended range. Pick up food, toys and treatments and have them delivered to your door. Find top quality brands and make life easy with subscription plans for regular essentials.

  • Delivered to your door
  • Clinically proven diets
  • Tasty and fun treats
  • Vet-approved toys
  • Supplements and care products

  1. Simply download the Joii app today
  2. Sign up and follow the on screen prompts – using your insurance policy details
  3. Select ‘Purely Pets Insurance’
  4. Add your pet

You’re now ready to start seeing the benefits of Joii, so what are you waiting for? Explore and care for your pet the way you want too!